To cancel your membership please choose the correct processor and click on the link to their online customer support system.

If you Joined using your Credit Card use the links below:

1) If you joined using Net Billing. Please click on the link below, or copy the link and paste it into your browsers address bar. Netbilling / OFF THE BOUNCE LLC 888-201-5609 - ;

2. If you joined using Epoch.
Please click on the link below, or copy the link ( www.epoch.com )  and paste it into your browsers address bar

Epoch

3. If you joined using CC Bill.

Please click on the link below, or copy the link ( www.ccbill.com ) and paste it into your browsers address bar.

CCBill;

If you Joined using your Checking Account use the link below:

1. If you joined using WTS Billing.

Please click on the link below, or copy the link ( AchDebit.com ) and paste it into your browsers address bar. 

  WTS;

Yes, In addition to using your credit card, you can also purchase a subscription using your checking account if you are a US resident. If you are from outside the USA then we offer you the option of charging the subscription to you phone bill. The rates for phone billing a dependant upon which country you live in.

Trial memberships upgrade automatically to the standard monthly membership plan unless you cancel 24hrs before before the end of the trial period. Please refer to the join page of the website that you joined for the price of the trial memberships.

* To play MPG files on any computer you usually need the free XVid Codec Installed

If you cancel your subscription before 30 days, you are NOT entitled to a refund. When you cancel your monthly membership your username and password will be removed from the system approximately 30 days from the date of your last charge but you will still receive the full benefits of your membership no matter when you cancel.

Your credit card will be charged every thirty days from the day of the month you originally subscribed. If you cancel your account before that time, we will not renew your account in 30 days. Instead your account will expire on that date. If you purchased a trial membership, the 30-day billing cycle begins at the end of the trial unless you cancel within the trial period.

There are a number of factors beyond our control that may prevent us from billing a credit card. For example, the card could be "blocked" if it was ever involved in a billing dispute with an Internet merchant or website. This is done to protect the cardholder and merchant from similar billing problems in the future. It is important to read a website's Terms and Conditions before joining so that you understand the site's billing and cancellation policies. Unfortunately, there is nothing that we can do to make a rejected card "good" again. To maximize the chance that your order will go through, be sure to answer each question on the subscription form as accurately as possible.

 If you give us a false email address or if you mistype it, we cannot send you a reply. Check the return email address in your mail program. Always include your e-mail address in the body of your message.

If you are using a Mozilla Firefox:

1. Select in the browser menu - Tools / Clear Recent History
   
2. Check on what do you want to clear : ( example: browser and download history, cookies and cache.
3. Click on Clear Now
   

If you are using a current Internet Explorer Browser 8

1. Look for the browser Command bar
   
2. Click on Safety / Delete Browser History
   
3. Check on Temporary Internet Files and Cookies
   
4. Click on Delete