I Want to cancel my membership?

When will my credit card be charged?

How much will I be charged for my Trial Membership?

How will this charge appear on my credit card statement?

Why was my credit card rejected when I tried to join?

Can I join without using a credit card?

How do I check that my membership was cancelled?

What is your refund policy?

How often am I charged?
Your credit card will be charged every thirty days from the day of the month you originally subscribed.
If you cancel your account before that time, we will not renew your account in 30 days. Instead your account will expire on that date.
If you purchased a trial membership, the 30-day billing cycle begins at the end of the trial unless you cancel within the trial period.

How much will I be charged for my trial membership?
Trial memberships upgrade automatically to the standard monthly membership plan unless you cancel 24hrs before before the end of the trial period. Please refer to the join page of the website that you joined for the price of the trial memberships.

How will this charge appear on my credit card statement?
We process credit card transactions through credit card billing companies. The charge on your credit card will appear as EBP Pub 661-621-9330, OFF THE BOUNCE LLC 888-201-5609, , CCBill.com

Why was my credit card rejected when I tried to join?
There are a number of factors beyond our control that may prevent us from billing a credit card. For example, the card could be "blocked" if it was ever involved in a billing dispute with an Internet merchant or website. This is done to protect the cardholder and merchant from similar billing problems in the future. It is important to read a website's Terms and Conditions before joining so that you understand the site's billing and cancellation policies. Unfortunately, there is nothing that we can do to make a rejected card "good" again. To maximize the chance that your order will go through, be sure to answer each question on the subscription form as accurately as possible.

Can I join without using a credit card?
Yes, In addition to using your credit card, you can also purchase a subscription using your checking account if you are a US resident.

If you are from outside the USA then we offer you the option of charging the subscription to you phone bill. The rates for phone billing a dependant upon which country you live in.

How do I check that my membership was cancelled?
Click here to check the status of your account.

What is your refund policy?
If you cancel your subscription before 30 days, you are NOT entitled to a refund. When you cancel your monthly membership your username and password will be removed from the system approximately 30 days from the date of your last charge but you will still receive the full benefits of your membership no matter when you cancel.